Knowledgebase

This guide will help you configure your Office 365 email account on your Mac computer.
We’ll cover setup in:

• Microsoft Outlook for Mac (recommended)

• Apple Mail (built-in app)

• Gmail (web or app)

• Other popular macOS email apps (using IMAP/SMTP settings)

1. Set Up Office 365 in Microsoft Outlook for Mac (Recommended)

Outlook for Mac offers the most seamless integration with Office 365, syncing email, contacts, and calendar.

1. Download or open Microsoft Outlook for Mac from Microsoft 365 or the Mac App Store.

2. Open Outlook and go to Tools > Accounts.

3. Click the + (Add Account) button.

4. Select New Account.

5. Enter your full Office 365 email address and click Continue.

6. Sign in with your password (and complete MFA if required).

7. Approve permissions and click Done.

✅ Your Office 365 mailbox is now active in Outlook for Mac.

2. Set Up Office 365 in Apple Mail (Built-In App)

The Mail app on macOS supports Office 365 through Exchange.

1. On your Mac, go to System Settings > Internet Accounts (or System Preferences > Internet Accounts on older macOS).

2. Click Add Account.

3. Select Microsoft Exchange.

4. Enter your name, email address, and description (e.g. Work Email), then click Sign In.

5. Enter your password and complete MFA if required.

6. Choose which features to sync (Mail, Contacts, Calendars, Notes).

7. Click Done.

✅ Your Office 365 mailbox will now appear in the Apple Mail app.

3. Access Office 365 in Gmail (on macOS)

If you prefer Gmail on the web or want to integrate your Office 365 mailbox into Gmail:

Option A: Import Office 365 Emails into Gmail

1. Open Gmail in your browser.

2. Go to ⚙ Settings > See all settings > Accounts and Import.

3. Under Check mail from other accounts, click Add a mail account.

4. Enter your Office 365 email address.

5. Choose Import emails from my other account (POP3).

6. Use the following details:

7. Save changes and Gmail will start importing your Office 365 emails.

Option B: Send Emails from Gmail as Office 365 Address

1. In Gmail, go to Settings > Accounts and Import > Send mail as.

2. Click Add another email address.

3. Enter your Office 365 account details:

4. Verify ownership using the code sent to your Office 365 inbox.

✅ You can now send and receive Office 365 emails directly from Gmail on macOS.

4. Set Up Office 365 in Other macOS Email Apps (Manual Setup)

For third-party apps like Spark, Airmail, Thunderbird, or Edison Mail, use manual IMAP/SMTP setup:

Incoming Mail (IMAP)

• Server: outlook.office365.com

• Port: 993

• Encryption: SSL/TLS

• Username: Full Office 365 email address

• Password: Your email password

Outgoing Mail (SMTP)

• Server: smtp.office365.com

• Port: 587

• Encryption: STARTTLS/TLS

• Username: Full Office 365 email address

• Password: Your email password

1. Open your preferred mail app.

2. Go to Preferences > Accounts > Add Account.

3. Select IMAP/SMTP Manual Setup.

4. Enter the above settings and save.

✅ Your Office 365 account is now connected to your chosen app.

Troubleshooting Tips

• Make sure your password is correct and your Office 365 subscription is active.

• If your organisation enforces Multi-Factor Authentication (MFA), you may need to generate an App Password in your Microsoft 365 account.

• Keep macOS and your email apps updated to avoid sync issues.

• Outlook for Mac generally provides the most stable experience.

✅ You can now send and receive Office 365 emails on macOS using Outlook, Apple Mail, Gmail, or any third-party email client.