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If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
For general enquiries about 21st Webb LTD, our products and services, quotations, sales enquiries and other matters not covered by a specialist department. Open to new and existing customers.
Report bugs, defects, compatibility issues or unexpected behaviour in software applications, websites, systems and plugins developed or maintained by 21st Webb LTD. Please provide the affected software or plugin, its version where known, a description of the problem, steps to reproduce it and any relevant screenshots or error messages. Users of applications supplied to another organisation should normally contact their organisation's administrator or designated support team first. Please do not submit passwords, credentials or other sensitive information.
For enquiries about personal data, Subject Access Requests, correction or deletion requests, objections to processing, data portability, privacy-related complaints and other matters concerning data protection. Requests are welcome from customers, former customers and members of the public. You do not need a 21st Webb client account to contact us.
Submit a formal complaint about 21st Webb LTD's products, services, billing, customer service or handling of a previous enquiry. Complaints are accepted from existing and former customers and other affected individuals. Privacy-related complaints may be directed to our Privacy & Data Protection department.
For enquiries about service agreements, contractual terms, renewals, cancellation requests, termination notices, contract disputes and other legal or contractual matters involving 21st Webb LTD. Open to existing and former customers and other parties wishing to contact us regarding an agreement.
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