If you forget your username, you can recover it when resetting your password:
- On the Application Manager login page, click on the ‘Forgot your password?’ link above the ‘Sign In’ button.
- Here you will be redirected to a page with 2 options: to recover your username you only need to enter the e-mail address for your Application Manager account. Once you have filled in the e-mail field, click ‘Ok’.
- If you have entered a correct e-mail address; you will be sent an automated e-mail with a link to reset your password. If you don’t receive this straight away, please check your junk/spam folder.
- The link in your password reset e-mail will take you to a page where you can view your username and enter a new password. You will need to enter it twice to ensure you have typed it correctly. Once you have entered a new password, click ‘Ok’.
- You will now be redirected to a confirmation page, confirming that you have successfully reset your password. You will now be able to login with your username and new password.
For more information on how Application Manager creates Publisher accounts, click here.
Alternatively, for more information on Subscriber accounts within Application Manager, click here.
