Categories

Change Log 29

View a documentation on all changes made to Opus releases here.

Settings 15

Documentation on how to configure settings within Opus system

Subject Access Requests 5

Documentation on how to action a Subject Access Request within Opus System. Please note: this functionality will require Admin rights within your Opus installation.

Troubleshooting 1

Documentation on how to rectify previously witnessed configuration issues with Opus

Articles

 How to ban, unban, approve or un-approve a user account

As of Opus Version 3.8, the Status column on the ‘Search for User Accounts’ page shows whether an...

 How to cancel an invoice

If an invoice has been raised in error or is no longer payable, you can cancel it using the...

 How to delete an unused user account

As of Opus Version 3.8, accounts that were created but never used can be removed completely,...

 How to extract e-mail addresses from certain records

If the table has an e-mail address field, you can extract those e-mail addresses from all records...

 How to find your current Opus version number

Only members of the 'Admin' or 'Office' user groups can view the Opus version information. To...

 How to manage School packages

Only members of the 'Admin' or 'Office' user groups can modify School packages. If enabled by the...

 How to mass e-mail certain Parent Invoices

Login to Opus using either an 'Admin' account or an 'Office' account. Go to ‘Parent Invoices’...

 How to merge duplicate profile records

An account can end up linked to more than one profile record of the same type, for example two...

 How to merge duplicate user accounts

Sometimes a person ends up with two Opus accounts, for example a parent who registered twice with...

 How to reset a user’s password

When a user cannot sign in, you can either send them a temporary password or a link that lets...

 How to search through user accounts

Only members of the ‘Admin’ or ‘Office’ user groups can search through, and manage, the user...

 Recording and managing invoice transactions

Invoice Transactions allow you to record individual payment events against an invoice. Each...

 Understanding the Calculated Invoice Status

As of Opus Version 3.7, invoice statuses are no longer set manually. Instead, each invoice's...

 Using invoice status action buttons

Invoice action buttons appear on the invoice detail view and provide a quick way to perform...

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